Privacy Policy

Last updated: February 6, 2023.

At Goodzer, we want you to know how we collect, use, share, and protect information about you. By interacting with Goodzer Inc. through this Site, via email, or by phone, you consent to the use of information that is collected or submitted as described in this privacy policy.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, phone number, address, and credit card information. As a part of our call leads product, audio recordings of phone calls may be collected.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Remarketing/Retargeting

Remarketing or retargeting allows advertisers to show ads to users who have previously visited the advertiser's website as they browse the Web. We may use third-party vendors, such as Google, to show you ads on other websites and social media platforms for our services after you visit the Site.

Third-Party Analytics Services

Our Site may use third-party analytics services such as Google Analytics, Mouseflow, and other similar services to collect information about how Users interact with the Site. Please refer to their respective privacy policies to learn how they protect your information.

Third-Party Vendors

Our Site may use third-party vendors for storing and processing data containing personal identification information, including but not limited to Stripe (for processing payment information), Twilio (for processing phone calls and call recordings), and Amazon Web Services (for general data storage).

How We Use Collected Information

We collect and use Users' personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service for that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    The email address Users provide will be used to send them information and updates pertaining to their order, respond to their inquiries, provide information about product and service updates, etc. If at any time the User would like to unsubscribe from receiving future non-transactional emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

The third-party vendors we use are carefully selected to ensure they have high standards of data security and privacy. We only partner with reputable vendors who are committed to protecting personal information and processing it in accordance with applicable laws and regulations.

We do not knowingly collect personal information from children under the age of 13. If a child under the age of 13 has provided us with personal information, we ask that a parent or guardian contact us.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

California Consumer Privacy Act

If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law.

  • You can ask us what personal information we have about you;
  • You have the right to ask that we delete your personal information. Once we receive a request, we will delete (or in some cases de-identify) the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. Deletion of some information may not be possible due to legal requirements to maintain documentation.

To submit your request, you can use one of the contact options listed at the bottom of this page. We will not discriminate against you for exercising your rights.

Changes to This Privacy Policy

Goodzer Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

Mail: 1851 Alexander Bell Drive, Suite 360, Reston, VA 20191

Phone: (844) 846-6393

Email: info@goodzer.com