Goodzer's services are simple to use. You receive live calls directly to your phone — you never have to chase down leads. All of our calls are exclusive to your business. Here is why Goodzer is a service you can trust and count on:
We advertise your business on major search engines and local directories, capturing people who are actively searching for services that you offer. We never use telemarketing to solicit customers. Our own automated technology constantly optimizes your campaigns and delivers you live, exclusive calls. Let us take on the risk of advertising and do all the work to generate phone calls for you.
With Goodzer, you only ever pay for calls from people who are looking for your specific services. There are no setup fees, service fees, or other fees. There is also no commitment — you can pause or cancel your service at any time.
The price per call is based on the specific services that your business offers and the degree of competition in your area. Once you create an account, we can determine the optimal price per call for your campaign.
Valid calls are calls from people who are searching for the specific services you offer. This includes people who are shopping around and asking for prices, but would never include someone who is outside your service area, a job seeker, a marketing company or looking for anything that is not a service you told us you offer.
Every customer call sent to your business goes through a call tracking number and is recorded, analyzed, and reported to you so that you can see the great results we deliver.
Since 2010, Goodzer has been helping local businesses grow — from small companies to national franchises. In 2019, we earned a spot on the prestigious Inc. 5000 list as one of the fastest-growing companies in the U.S.
Goodzer has been awarded LSA certification — a seal of trust in digital marketing from the Local Search Association. This certification validates our commitment to serve our customers' best interest with honesty and integrity.
Goodzer is also accredited by the Better Business Bureau with an A+ rating. We aim to build a long-term relationship with your business.
Goodzer is a local marketing company that has been in business since 2010. When we started, we worked only with national companies and other local marketing agencies. In 2016, we developed and launched our own local marketing service specifically for small and medium sized businesses. This service brings local leads in the form of phone calls directly to SMBs. Our mission is to be the most transparent, easy-to-use and profitable service for your business.
Our secret is in our sophisticated, automated technology that can very efficiently and precisely target consumers on major search engines and local directories. We are able to take on the risk of paying for clicks and impressions on these sites, because our technology automatically and continually optimizes campaigns, so that we can bill you just for the phone calls you receive from the campaigns we have set up for your business. This allows you to reduce your own risk and speak to each person that we send to you, giving you more opportunity to personally sell your business.
Once we have started a campaign for you, you will begin to receive live phone calls. Callers dial a call tracking number we have established for your business which is immediately redirected to your business phone number. We do not speak to the callers or send you email leads. If you happen to not answer the phone, or your phone line is busy, we allow the caller to leave a voice message or send you a text message.
The number of calls you receive from us can vary substantially depending on the services you offer and your service area (if applicable). Businesses who only offer more expensive, less frequently requested services (such as roof replacements) will receive fewer calls as will companies that are located in rural areas. The degree of competition in your area and whether your services have a seasonal nature to them can also affect the volume of calls. Once we know a bit more about your business and begin setting up your campaign, we can give you a better idea as to what to expect.
No, all calls come directly to you and are never shared with your competitors or other businesses.
A Goodzer service menu is something you create when you create an account with us. Your service menu tells us which services you would like to promote.
You can change your service menu, business hours and service area (if applicable) in your Goodzer account.
You can access your account by going to the login page and logging in. If you forgot your password, you can always reset it using the password recovery page. If you still can't access your account, please give us a call at 844-846-6393 or email your customer success manager.
You will receive a call report for each day that you received any valid customer calls. The report will be sent at night and only if you received valid calls that day. You will also receive a weekly summary and a statement each month with billing detail.
Call prices can vary substantially based on the services you offer, your geographical area, and the degree of competition in your area. We provide estimated pricing tiers on each of our category pages, but once you create an account with us, we can provide you with the optimal price per call specific for your business. There is no obligation or commitment to creating an account — it simply gives us more information to give you the best price for your campaign.
To get started, just let us know how much you would like to deposit into your Goodzer account and submit your credit card information to us through a secure online order form or via phone. We then deduct each valid call from the deposit you made into your Goodzer account. Once you reach $0, we will let you know and you can make a deposit again or choose to make automatic payments each time your balance gets low. If you wish to cancel at anytime, we will refund whatever balance is left in your account. There are no other fees at all — just the price of each valid call.
Yes, all calls are recorded. We use call tracking numbers that seamlessly direct callers to your phone number and allow us to track all the information pertaining to the call, including an audio recording of the conversation. We listen to the recording of each call to determine whether or not it should be billed.
No, we do not intercept calls except for times when you may not answer the phone. In those cases, we will follow-up with a voicemail or text message to make sure you don't miss the call. We also never do telemarketing of any kind.
We only bill for calls that are from people who are searching for the specific services you offer. This includes people who are shopping around and asking for prices, but would never include someone who is outside your service area, a job seeker, a marketing company or looking for anything that is not a service you told us you offer.
In order to get the most out of our service, we strongly recommend that you designate someone to always answer the phone during your business hours. If you do miss a call, however, we don’t want you to miss a potentially good opportunity, so we will offer the caller to leave an audio or text message for you. If the caller is looking for a service you offer and states that in the message, we will still consider it a valid call.
The number of calls you are receiving could slow down for a variety of reasons. Sometimes, it is simply because the season changes — for example, HVAC calls tend to slow during the spring and fall. Other times, it can be because the competition from non-Goodzer customers in your area has increased and are competing with Goodzer for callers.
If you are receiving too many calls but don’t want to pause your account, let us know and we can slow your volume down. If you just want time to catch up, we can pause your account and turn it back on when you are ready.
If you would like to increase your volume of calls, it may be possible by increasing your price per call, increasing the size of your service area (if applicable), or increasing the list of services you promote. Give us a call and we will walk you through the options specific to your account.
Once in a while we can make a mistake and accidentally bill you for a call that was outside your service area (if applicable) or for a service that is not on your service menu. If you feel a call should not have been billed, please let us know and we will review the call again. You should only be billed for valid calls, which are defined as anyone who is calling about a service that is on your Goodzer service menu.
Yes! You can pause your account and restart it as needed. Just give us a call during business hours or email us and we will pause it.